Alternatives (3)

I’m doing okay with pencil and paper, why change?

Maybe you’re not doing OK. Count all the hours you spent last year, and will spend next year. How inflexible and time-consuming is changing the schedules when someone is out? Snap Schedule saves you time by dragging and dropping rather than erasing and writing. It will also help you prevent under and over staffing, schedule conflicts, and reduce your overtime and labor costs. And pencil and paper cannot autodial or email your employees or create reports. It can’t change views to weeks, full month, and it can’t show you just Joe’s or Sue’s schedules. Doing these tasks by hand is very time consuming and difficult due to workload fluctuations, frequent special requests from employees, last minute changes, and high employee turnover. Without the right tools in place, you will expend a great deal of time on these tasks — time better spent on more critical, revenue-generating activities.

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Why can’t I just use Excel spreadsheets?

Using Excel templates for scheduling is definitely better than using pencil-and-paper but considering the price you would pay for Excel and scheduling templates, you get much more with Snap Schedule. Scheduling is really a multi-dimensional problem that cannot be represented in a 2-dimension row and column format. There are employees, shifts, and dates – and you really need to be able to view the schedule from multiple vantage points. You will spend many unnecessary hours to work around Excel limitations because unlike Snap Schedule, Excel is not specifically designed for employee shift scheduling.

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Why should I replace my old scheduling software?

If your scheduling software is more than one year old, it probably handles less than half of what Snap Schedule does, and it’s not built on tools as advanced and reliable as Microsoft SQL Server and .NET. This means you get a modern, seamlessly integrated, rock-solid software tool that will save you time and money.

Contrast the ease of use and thoroughness of Snap Schedule’s scheduling functions to those in your current solution. Then look at all the other tasks Snap Schedule does for you like employee information management, emailing, overtime and labor costs monitoring, management reporting, etc. Your current software probably is not designed to take full advantage of the latest Microsoft Office user interface, graphical presentation, and drag-and-drop scheduling. Every scheduling chore that now takes you three or four administrative minutes—and add up to hours—can suddenly take you seconds.

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Features (17)

Who has to have Snap Schedule?

Owners and managers of any business that has employees. If you need to schedule your employees, you need Snap Schedule.

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Is Snap Schedule easy to use?

Snap Schedule is intuitive and adaptable. If you know how to use Microsoft Office 2007 programs, you can use the same skills to use Snap Schedule. If you are new to Office, you will find that Snap Schedule’s friendly user interface makes it easy to discover commands and features that otherwise might have been hidden beneath layers of toolbars and menus. The graphical screen layout is designed to help you quickly find the commands you need to complete a task and reflect the way you do scheduling. When you move the mouse over a command button, Snap Schedule shows a Super Tooltip pop up that explains the button’s function through just a few lines of text.

Easily assign shifts, mark time off, move or copy assignments with a simple drag & drop. Even split shifts, multiple shifts, paid/unpaid time off, and on calls are all supported.

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Is there a limit in how far in advance I can schedule?

Snap Schedule uses a perpetual calendar for shift assignments so there is no limit and you can schedule as far into the future as you need. Snap Schedule keeps all employees, shifts, and scheduling information in a single SQL Server database file. This file will grow automatically to accommodate any shifts, holidays, vacations and time-off requests you recorded and allow you to go forward or backward in time to instantly see and assess how you are doing.

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Can I view and modify schedules by dates, shifts, or employees?

Yes. Scheduling is really a multi-dimensional problem and you really need to be able to view the schedule from multiple vantage points. Snap Schedule provides three distinct views to accommodate that as well as selectable date ranges within each view. The Daily view shows all shift and time off assignments for each employee for each day in the specified period. The Shift view shows employee staffing for each shift along with coverage summary for each job position. The Calendar view presents work and time off assignments for each employee similar to a calendar or monthly planner.

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Will Snap Schedule help me avoid scheduling conflicts?

Certainly. You can schedule with confidence because Snap Schedule automatically alerts you to any scheduling conflicts. Snap Schedule checks to determine if an employee shift assignment conflicts with other shift assignments, time off, employee availability, or your business’ operating schedules. When a conflict is detected, Snap Schedule displays the appropriate warning flag in each affected assignment. You can also run the Shift Assignment Validation report for a more in depth analysis of work hour constraints that you define, like the number of consecutive work days, maximum daily/weekly work hours, overtime, and minimum required work hours.

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Is there any limit on the number of employees or shifts that I can schedule?

Not at all. You can schedule an unlimited number of employees, shifts, and time off requests. Snap Schedule allows you to create as many schedule files as you like.

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How do I provide additional detail and explanation when making a shift assignment?

You can attach a note of up to 256 characters in free form to each shift assignment. Additionally, you can define a list of commonly used shift assignment reasons and choose one from the list when you want to add details to a shift assignment. This way, you save time and the reasons can be used to group and filter assignments.

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Does Snap Schedule handle breaks and split shifts?

Yes. Snap Schedule easily handles paid and unpaid breaks and split shifts. To handle split shifts in Snap Schedule, you simply define one shift for each time block in the split shift.

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Does Snap Schedule handle on calls?

Yes. On call shift assignments occur when an employee is instructed by appropriate management to remain available to be called to work during an off-duty period. When you mark a shift assignment as on call, the shift duration is not included in the total work hour calculations.

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How do I know if I have enough people scheduled for each shift?

Snap Schedule’s Shift Coverage Planner displays the number of people scheduled by position for each shift and lets you quickly see if any position is over/under staffed while making shift assignments. Snap Schedule automatically computes and displays the assigned head counts and variances for comparison with the required head count. The variances are color coded to help you easily identify whether the assigned head counts are over or under.

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Can I schedule my employees according to their preference?

Yes. For each employee, you can specify how many hours per week the employee desires to work and when the employee is available to work. Snap Schedule use this information to alert you when you schedule an employee to work when he/she is not available or has exceeded the work hour limits.

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Can I find out who is on call and who has scheduled time off?

Yes. The Schedule Outlook view shows the staffing profile in a graphical format for a specific date , along with to-do tasks, employees being on-call, and employee taking time off.

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Is there any limit on the number of employees or shifts that I can schedule?

Not at all. You can schedule an unlimited number of employees, shifts, and time off requests. Snap Schedule lets you create as many schedule files as you like.

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Can I schedule shifts based on seniority, skill, or employees’ preferences?

Yes! Snap Schedule keeps track of employee availability, skill, work hour preference and alerts you to potential scheduling conflicts. Filling an open shift or finding a replacement is easy. Simply specify your criteria and Snap Schedule will present a list of qualified employees for your shift planning purposes.

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Can Snap Schedule handle alternative work schedules?

Certainly. Snap Schedule comes with a growing number of pre-designed schedule plans that include alternative work schedules like 4/10 and 5/4/9 as well as the traditional 9-to-5 schedule.

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How do Snap Schedule’s Custom Fields really help us?

Snap Schedule’s shift and employee forms have a tab that opens 25 Custom Fields, in addition to two to five tabs of optional data. There are 10 Custom Text fields, 5 Custom Number fields, 5 Custom Check Boxes, and 5 Custom Dates for each form.

Label Custom Fields with whatever names fit your business. Show or hide them. You can even format Text and Number fields to accept only specific formats, e.g., telephone numbers, e-mail addresses, file path, or a Social Security Number, money, percentages, or other patterns.

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Can Snap Schedule do 24/7 shift work scheduling?

Yes. Snap Schedule reduces the amount of time spent on creating and administering fixed, rotating, staggered, and mixed shift work schedules. It’s Pre-Designed Schedule Plans encompass the vast majority of scheduling needs for shift-based organizations such as medical/hospital, police/emergency/security, call center, help/support, and manufacturing organizations.

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Licensing (3)

Are there any monthly fees or will Snap Schedule raise its prices once I start using?

When you purchase Snap Schedule, you can use the licensed software version as long as you own your computer. Unlike ASP, Web-based, or managed services, you don’t pay any subscription or a monthly fee to use Snap Schedule.

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How is Snap Schedule licensed?

Snap Schedule is licensed on a per-computer basis. Per-computer licensing means a valid license must be obtained for each computer that runs or accesses Snap Schedule, whether you run the software directly on the computer or through another computer such as a virtual machine (VM) or a terminal server that allows the software to be accessed remotely. For examples, if you want to install Snap Schedule and run it on five computers, you will need to purchase five licenses, one for each computer. Likewise, if you want to install the software on a VM, Citrix, or Windows terminal server and access it from five remote computers, you will need to purchase five licenses.

When you purchase Snap Schedule, you can use the licensed software version as long as you like on your licensed computer. On each licensed computer, any number of operators (computer users) may use the software to schedule virtually an unlimited number of employees.

The Snap Schedule Premium Employee Remote Access (ERA) add-on is an optional product that allows your employees to access Snap Schedule Premium’s scheduling information on the go. You are required to pay an annual fee for each employee in order to use this add-on product.

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Is there a Software Development Kit (SDK) available?

Yes. The Snap Schedule Premium SDK provides developers with a powerful toolset for writing software to integrate with Snap Schedule Premium. It is a .NET class library that allows organizations to write fully functional stand-alone programs that have full access to Snap Schedule Premium data objects or to create a customized system that integrates Snap Schedule Premium with other applications. In using the SDK, source code written for one version of Snap Schedule Premium can run on future versions of Snap Schedule Premium as long as the members of existing interfaces defined in its interface libraries don’t change.

The SDK can be used by external applications to automatically access Snap Schedule Premium data without requiring user’s actions or having Snap Schedule Premium running as in the case of plug-ins. To enable automatic data transfer, an external connector can be developed using the APIs and run as a batch process or by an automated trigger. For example, you can write an HR-Snap Schedule Premium connector using the SDK to update Snap Schedule Premium employee data with changes made in the HR system. The connector can be scheduled to run at a set time, which may vary from once a day to once a week, depending on your preference. Alternatively, you can design the connector such that a change of employee contact information or pay-rate in the HR system can trigger it to update the corresponding information in Snap Schedule Premium. Not only will this automated data sharing procedure minimize errors, users will see consistent data throughout the applications.

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Technology (2)

Who developed Snap Schedule?

The engineering and software development professionals who developed Snap Schedule have previously won five Microsoft awards in four years for business software excellence. Their software products won over business partners such as Intuit, IBM and Compaq. Their product was featured on a CNN Town Meeting. Microsoft acquired that product and still markets it worldwide.

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Can Snap Schedule run on a Mac?

If you have Bootcamp installed on an Apple computer running MAC OS X, you can run Windows-based programs including Snap Schedule on a Mac. Snap Schedule is a Windows-based application and will not run on a Mac without Bootcamp installed.

In addition, virtualization products such as VMWare Fusion and Parallels allow you to run Windows applications directly on your Mac. Using products such as these, it is quite easy to run Snap Schedule on your Mac.

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