Employee Scheduling Software for Service Industry
Service industry business owners and managers often spend countless hours on
work crew scheduling to come up with the right rosters for changing
workload requirements. Snap Schedule service industry scheduling software helps janitorial,
carpet cleaning, TV & radio stations, banks, HVAC, plumbing, electrical, and other service
contractors save significant scheduling time, resources, and costs. It offers several different
work schedule views designed to accommodate a variety of scheduling styles and processes.
Key Benefits & Features for the Service Industry
Schedule employees and overtime hours based on availability
Schedule breaks and specific tasks within shifts
Reduce labor and overtime costs for increased profitability
Graph site coverage in real-time for every minute of the day
Track overtime, on call, and vacation costs
Store data securely in the cloud or on premise*
Remotely access employee scheduling data*
Comply with labor rules and collective agreements
* Features available in Snap Schedule 365 and Snap Schedule Premium only.
Snap Schedule Staff Scheduling Capabilities for Service Industry
Easily schedule unlimited number of crews with Snap Schedule scheduling software
- Drag & drop to easily assign shifts, mark time off, move or copy assignments..
View assignments and schedule your crews from three different views. Use whichever
view is easiest and most effective for your scheduling tasks.
- Create rolling work schedules – from days to years.
Software automatically generates work schedules using industry standard shift patterns or user-definable schedule plans.
Quickly and efficiently fill a shift or find a substitute
- Quickly find and contact a substitute crew to fill a cancellation.
Tell Snap Schedule your criteria and it will show you a ranked list of available
candidates to fill a shift. Ranking can be based on many criteria including job
position, skills, availability, labor cost, work hour limits, and seniority.
Track all training, vacation, sick leave, and other off-work requests
- Define as many paid and un-paid time-off reasons as you like.
Simply drag & drop a reason onto the Schedule Planner to mark when an employee
- The Schedule Outlook shows who is off-work and why.
Available reports provide details on planned vacation, training, time off hours
for any time period you select.
Assign breaks and tasks within each shift
The Task Schedule Planner provides a more granular level of control for assigning
employee activities within a shift.
Visually assign tasks of any length from 1 minute to several hours with a simple
drag and drop. You may use a task to identify a scheduled break, a work station,
or a specific duty.
Standard reports provide detailed and summary information on assigned breaks and
tasks for cost control, payroll, and accounting purposes.
Multi-skill scheduling is a breeze
You can identify applicable skills and certifications for any crew member. Define
skills and certifications related to special training, education, licensing, quality
The Shift Coverage Planner lets you know if there are enough crew members with the
right skills to staff a shift.
The Staffing Overview graph displays the number of scheduled employees having a
specified skill by location, shift, or hourly coverage.
Manage labor costs and avoid over/under staffing
Set overtime policies for your business.
- Define hourly cost, overtime exempt status and work hour constraints for each crew member.
Use the Shift Coverage planner to monitor under/over staffing conditions based
on position, skill, and assignment reason.
Adjust workers' shift assignment start time, end time, and payable hours as necessary
to reflect actual work hours.
Standard reports provide labor cost data by shift, employee, position, work order,
location, and other criteria.
- Export labour cost data for payroll and accounting purposes.
Adjust individual shift assignment start and end times
Employees assigned to a shift are anticipated to work the same period from the
shift start time to shift end time.
When a late start is needed or an early departure is necessary, you can adjust
individual workers’ shift assignment start and end times to reflect the actual hours
worked. You can also adjust the hours that the workers will be paid for working
Labor cost reports reflect any adjustments made to the individual shift start and
Work around your schedule constraints with ease
Define your operational constraints such as non-working days, shift start times,
end times and applicable days of the week for each shift.
Define each crew member's availability schedule, desired work hours, daily work hour
constraints, and weekly work hour constraints.
The Schedule Planner alerts you to availability conflicts, duplicate shift assignments,
overlapped shift assignments, and conflicts with scheduled time off.
The Daily Assignment Validation report identifies all discrepancies and constraint
Easily publish schedules to workers and managers with Snap Schedule software
Print schedule views, lists, assignment calendars, and reports to communicate schedule
information to management and your employees.
Easily publish work schedules, calendars, and any report in PDF and a variety of
Automatically email work schedules (in text or iCalendar file format) to workers
and/or their supervisors.