Security Guard Scheduling Software

A variety of challenges makes effective scheduling for security and protective service industry difficult. Security officers, guards, and patrol officers are often assigned to work on multiple sites with varied shift times and rotations. When assigning shifts and posts, you must consider specialized training, credentials, skills, labor rates, vacations, and time off requests. It is important that all the details be easy to find, accurate, and correctly assigned. High security guard turnover and fluctuating workload are common in the industry. Ensuring that the right security guard with the right skills are deployed to the right post at the right time will provide the required level of services, avert risks, and minimize potential liability. With Snap Schedule scheduling software, these problems are easily resolved with the many time-saving features available in the program.

Key Benefits & Features for Security Services

  • Automatically generate work schedules based on industry plans

  • Schedule breaks and duty assignments within shifts

  • Reduce labor and overtime costs to maintain budgets

  • Graph coverage in real-time for every minute of the day

  • Track overtime, on call, shift premium pay incentives

  • Store data securely in the cloud or on premise*

  • Remotely access officer scheduling data*

  • Comply with labor rules and union agreements

* Features available in Snap Schedule Premium only.

Snap Schedule Security Guard Scheduling Capabilities


We know instantly where our team members are just by looking at the screen—not flipping through a hundred pages of paper. I can see overtime situations easily. It’s almost impossible to overlook a commitment. It’s easy to insert a person’s photos, and there’s lots of room for individual training and certifications — another big plus when you schedule security professionals.

Jason Torgasows
Director of Operations
Black Tower Security Services Ltd.

Flexible multi-location scheduling

  • Define work locations (sites, posts, gates, etc.) for your business and designate authorized work locations for each officer. The Schedule Planner will alert you if any officer is assigned to an unauthorized location.
  • Know instantly where the officers are assigned from a single computer screen. No need to flip through pages of paper to see absentees, on-call, training, or overtime situations. Show shift and rotation scheduling for any location on any date.
  • Use standard reports to gain visibility into scheduling activities and cost data at all locations, groups of locations, or a specific location.

Assign security duties/posts within each shift

  • The software's Task Schedule Planner provides a more granular level of control for assigning officer duties/posts within a shift.
  • Visually assign breaks and tasks (duties) of any length from 1 minute to several hours with a simple drag and drop.
  • Standard reports provide detailed and summary information on assigned breaks and tasks for cost control, payroll, and accounting purposes.

Multi-skill scheduling is a breeze

  • You can identify applicable skills and certifications for any officer. Define skills and certifications related to special training, experience with canines, executive bodyguard work, firearms usage, etc.
  • The Shift Coverage Planner lets you know if there are enough officers with the right skills to staff a shift.
  • The software's Staffing Overview graph displays the number of scheduled officers having a specified skill by location, shift, or hourly coverage.

Quickly and efficiently fill a shift or find a substitute

  • Quickly find and contact a substitute officer to fill a no-show or cancellation.
  • Tell Snap Schedule software your criteria and it will show you a ranked list of available candidates to fill a shift. Ranking can be based on many criteria including job position, skills, availability, labor cost, work hour limits, and seniority.

Work around your schedule constraints with ease

  • Define your business operational constraints such as non-working days, shift start times, end times and applicable days of the week for each shift.
  • Define each officer’s availability schedule, desired work hours, daily work hour constraints, and weekly work hour constraints.
  • The software's Schedule Planner alerts you to availability conflicts, duplicate shift assignments, overlapped shift assignments, and conflicts with scheduled time off.
  • The Daily Assignment Validation report identifies all discrepancies and constraint violations.

Manage labor costs and avoid over/under staffing

  • Set overtime policies for your department.
  • Define hourly cost, overtime exempt status and work hour constraints for each officer.
  • Use the Shift Coverage planner to monitor under/over staffing conditions based on position, skill, and assignment reason.
  • Adjust guard's shift assignment start time, end time, and payable hours as necessary to reflect actual work hours.
  • Standard reports provide labor cost details and summary data associated with the schedules you created over any specified period.
  • Export labor cost data for payroll and accounting purposes.

Easily publish schedules to security guards, officers and management

  • Print schedule views, lists, assignment calendars, and reports to communicate schedule information to management and your officers.
  • Easily publish work schedules, calendars, and any report in PDF and a variety of other formats.
  • Automatically email work schedules (in text or iCalendar file format) to guards, officers and/or their supervisors.

Our Clients

We are proud to serve some of the world's biggest brands

The dynamics of this software are phenomenal. It gives us visibility and overviews we never had. Schedule misunderstandings are nearly impossible, except when there’s human error. This new clarity helped us reduce overtime pay mistakes by 90 percent.

William Freeman, Detective Sergeant, Windsor Police Department

Today, with Snap Schedule Premium, after I create our schedule and work in the changes, each person will receive an individual shift schedule by email. Then I publish a report outlining the complete employee schedule on our department web site. I can’t imagine shift scheduling software working any other way.

Gilles Pinard, Client Support Analyst Team Lead, Canadian Blood Services

Now with Snap Schedule, it is extremely easy for me to quickly implement any requested changes and generate the new schedule. I can just click and drag in order to swap shifts. In no time at all I can have an up-to- date schedule ready. I no longer have to retype entire schedules, like I had done in the past using the old system, saving me a lot of time and tons of stress.

Chris Jones, CIO, SEMO Health Network

Snap Schedule employee scheduling software saved New South Wales taxpayers $250,000 in custom programming the second we saw how good this staff rostering program is, and stopped looking further. Snap Schedule is also saving us quite significant payroll costs, as we're using fewer members to get through our caseload.

Evan Pidgeon, Business Systems Administrator, Consumer, Trader and Tenancy Tribunal