Emergency Medical Service Scheduling Software
Employee shift scheduling for Emergency Medical Service (EMS) organizations presents
many challenges. Making sure that each shift is properly staffed with the right
number of workers is one of the hardest tasks that schedulers and operations managers
face. Union and FLSA rules place restrictions on work hours, consecutive work days,
overtime compensation, as well as the types of work schedules that can be implemented.
Schedulers must keep track of training assignments, compensatory time, off time
and know when part-time or volunteers will be available for work. Complex schedules
and last minute changes can make EMS scheduling difficult and when necessary, schedulers
must find qualified backup and on-call personnel to fill a shift as quickly and
efficiently as possible.
Varying staffing levels, skill sets, collective bargaining agreements, and compliance
regulations all play a vital role to ensure the right workers are scheduled at the
right time. Managing an ever-growing list of required certifications for EMT / Paramedic
technicians and ensuring technicians with expired certifications are not scheduled
can be very challenging if done with pencil and paper or Excel spreadsheet
templates. Snap Schedule emergency medical service employee scheduling software helps agencies
save significant time, resources, and costs. It offers several different work schedule
views designed to accommodate a variety of scheduling styles, shift configurations and processes. With
point-and-click scheduling ease, it warns you of scheduling conflicts, ensures policy
enforcement and union compliance, calculates overtime, extra duty pay, and shift premium costs
of each shift, finalizes pay sheets for payroll, and allows you to easily publish
and distribute work schedules electronically to workers and managers.
Key Benefits & Features for EMS Agencies
Schedule employees and shift hours based on availability
Schedule breaks and specific tasks within shifts
Reduce labor and overtime costs for increased profitability
Graph area coverage in real-time for every minute of the day
Track overtime, on call, and vacation costs
Store data securely in the cloud or on premise*
Remotely access employee scheduling data*
Comply with labor rules and collective agreements
* Features available in Snap Schedule 365 and Snap Schedule Premium only.
Snap Schedule Emergency Medical Service Capabilities
Easily schedule unlimited number of emergency medical service employees
- Drag & drop to easily assign shifts, mark time off, move or copy assignments.
- For each shift, line-up on-call or stand-by employees for emergency situations.
View assignments and schedule workers from three different views. Use whichever
view is easiest and most effective for your scheduling tasks.
- Create rolling work schedules – from days to years.
- Set multiple work limits to give a warning when an employee is about to be scheduled for more than a certain number contiguous hours and/or hours per week or pay period.
Software automatically generates employee work schedules using industry standard shift patterns or user-definable
schedule plans.Preview work schedules and make changes as necessary.
Track all training, vacation, sick leave, and other off-work requests
- Define as many paid and un-paid time-off reasons as you like.
Simply drag & drop a reason onto the Schedule Planner to mark when an employee
- The Schedule Outlook shows who is off-work and why.
Available reports provide details on planned vacation, training, time off hours
for any time period you select.
- Publish calendars showing work schedule and scheduled time-off.
Personnel & certification tracking
Keep complete records of available EMT, paramedics, dispatchers, operators who may be permanent, full-time or
part-time staff, float or per-diem staff, volunteers, or registry staff.
Get proactive - systematically track credentials and monitor expiration of or renewal dates for
Use Snap Schedule’s 25 customizable fields in each employee record to track information
that is unique to your operation.
Flexible multi-location scheduling
Define work locations for your organization and schedule employees
Know instantly where each worker is assigned from a single computer screen. No need
to flip through pages of paper to see absentees, on-call, training, or overtime
situations. Show shift and rotation scheduling for any location on any date.
Use standard reports to gain visibility into scheduling activities and cost data
at all locations, groups of locations, or a specific location.
Quickly and efficiently fill an open shift or find a substitute
Quickly find and contact available employees and volunteers when additional manpower
Fill schedule holes with just a few clicks of the mouse. Tell Snap Schedule your
criteria and it will show you a ranked list of available candidates to fill a shift.
Ranking can be based on many criteria including job position, skills, availability,
labor cost, work hour limits, and seniority.
Multi-skill scheduling is a breeze
You can identify applicable skills and certifications for any employees.
Define skills and certifications related to special training, technical rescue,
para-medicine, emergency medical services, etc.
The Shift Coverage Planner lets you know if there are enough workers with
the right skills to staff a shift.
The Staffing Overview graph displays the number of scheduled workers having
a specified skill by location, shift, or hourly coverage.
Work around your schedule constraints with ease
Define each employee’s availability schedule, desired work hours, daily work
hour constraints, and weekly work hour constraints.
The Schedule Planner alerts you to availability conflicts, duplicate shift assignments,
overlapped shift assignments, and conflicts with scheduled time off.
The Daily Assignment Validation report identifies all discrepancies and constraint
Manage labor costs and avoid over/under staffing
FSLA, and shift premium pay policies for your organization.
Define hourly cost, overtime exempt status and work hour constraints for each
Use the Shift Coverage planner to monitor under/over staffing conditions based
on position, skill, and assignment reason.
Adjust employees' shift assignment start time, end time, and payable hours as necessary
to reflect actual work hours.
Standard reports provide labor cost details and summary data associated with the
schedules you created over any specified period.
- Export labor cost data for payroll and accounting purposes.
Easily publish schedules to EMS workers and managers
Print schedule views, lists, rosters, shift assignment calendars, and reports to communicate schedule
information to management and employees.
Easily publish work schedules, calendars, and any report in PDF and a variety of
Automatically email work schedules (in text or iCalendar file format) to EMS department employees
and/or their supervisors.